Product Updates

The Anti-Average Agent: How David Carothers Built a Business Without Asking Permission
David Carothers didn’t just build a successful insurance agency—he built it on his own terms. In this episode, he shares how rejecting “average,” leaning into relationships, and refusing to ask for permission shaped Florida Risk Partners into what it is today. From the early days of grinding it out to his philosophy on growth, partnerships, and insurtech, David makes one thing clear: success in insurance isn’t about following the playbook—it’s about owning your path and putting in the work.

Not Everyone Wants to Share Their Insurance the Same Way
Canopy Connect now introduces Sharing Paths in Link Flows, giving clients a clear choice upfront on how to share their insurance information. Instead of defaulting to a single method, clients can select from options like connecting their account, uploading documents, completing a form, or requesting a call. This creates a more flexible, user-friendly experience that drives higher completion rates.

The Hidden Risk Sitting at Your Rental Counter (And How to Fix It in Seconds)
When a customer says they have insurance, do you actually know they do? Most rental operators don't — and that gap between asking and verifying is where liability quietly piles up. This post breaks down the real cost of unverified coverage at the rental counter and how instant policy verification closes the gap without slowing down the line.

Why Insurance Verification Is the Last Manual Step Holding Up Your Loan Closings
Insurance verification is the final bottleneck in an otherwise automated loan process. Here's why it takes weeks and how lenders are cutting it down to seconds.

Connection Over Transactions: What Agents Can Learn from Charles McDade
Charles McDade shares lessons from his journey building an independent agency, highlighting why relationships, community, and consistency matter more than ever in modern insurance.

How Top Insurance Agents Quote in Under 10 Minutes
Quoting faster isn’t about working quicker. It’s about starting with better information. This post breaks down how top agents streamline intake, reduce friction, and deliver quotes in minutes instead of hours.

Unlocking Insurance Branding (and Actually Standing Out): Lessons from Ciara Gravier
Most insurance brands play it safe—and get ignored. Ciara Gravier shares how to build a brand people actually remember, from choosing a name that creates a feeling to showing up authentically online.

How to Create a Skip Login Flow for Insurance Prospects
Not every insurance prospect wants to log into their carrier account. Skip Login flows in Canopy Connect allow agencies to collect the information needed for quotes without requiring a carrier login, reducing friction and improving conversions.

AI in Insurance Isn't the Future—It's Right Now, with Steve Anderson
This episode of Connected Conversations in Insurance features Steve Anderson, co-founder of Catalyit and author of The Bezos Letters, joining host Ray Huang for a candid conversation about AI, agency culture, and why playing it safe might be the riskiest move of all.